Intelligent and easy to use tool for the Dispatch Centre for alarming the geographically closest Community First Responders and CPR trained bystanders.

When the dispatch centre receives a call about a person in need for help, they first dispatch the ambulance services and then enter the location of the subject person into the FirstAED system together with the type of alarm.

All the dispatch centre needs to do is enter the address of the patient, and move the pin to a location if there is no specific address for the location. Rest of the process is automated and can be overview on the tool by the dispatch centre. Integration to the dispatch centre computer aided dispatch is also possible if it is preferred to use the current dispatch centre console.

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FirstAED system shows the dispatcher the AED location and the Community First Responders and CPR trained bystanders who are closest to the location (using GPS). Community First Responders and CPR trained bystanders can choose to accept or reject the alarm. The three closest Community First Responders and CPR trained bystanders who accept the alarm are given roles according to the built-in logic. The remaining Community First Responders and CPR trained bystanders are given a cancellation notice. On the console it is possible to see the acceptances and see where the Community First Responders and CPR trained bystanders are located throughout the whole process.

Intelligent and easy to use smartphone application for the Community First Responders and CPR trained bystanders with GPS tracking.

The Community First Responders and CPR trained bystanders gets a loud alarm on the smartphone that cannot easily be overseen. When accepted, the Community First Responders and CPR trained bystanders gets the following information:

  • instructions on the role they have been assigned
  • an overview of the position of the other Community First Responders and CPR trained bystanders and the nearest AED location
  • road directions to the emergency location
  • the possibility to call the other Community First Responders and CPR trained bystanders or the EMS via a contact menu

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When the call-out is completed, the Community First Responders and CPR trained bystanders fill in a case report on the smartphone and in the case they wish to discuss the case with a supervisor, they have the possibility to request for debriefing. A supervisor will be advised about this via SMS/e-mail, so that he can call the Community First Responders and CPR trained bystanders for debriefing.

AED locations and AED management

FirstAED has the functionality for loading a map and the AED locations from your current AED register to the system, so that AED locations and road directions are available for the Community First Responders and CPR trained bystanders in the case of an alarm.
AED management functionality in the system makes sure that the AEDs are available 24-7 with optimal visibility and safety. With possibility to GSM/SMS communication to automatically open and lock the cabinet.
When an AED has been used the FirstAED system automatically cancels the AED, so it does not appear on the map, when the next alarm is activated. This way the system ensures that the Community First Responders and CPR trained bystanders do not waste valuable time by driving to an empty AED-cabinet.